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LOST YOUR TICKETS? Never fear, try these helpful hints.
1. 
Check your e-mail's SPAM/JUNK folders.
2. Have your tickets re-sent. Click 'I lost my tickets' and enter the e-mail you used when purchasing.
3.  Still having issues? Contact our customer service team.
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*All eVouchers valid for use from Feb 15 to Mar 31, 2018. Not valid for Black Panther sessions before Feb 26. Online booking fees apply.
*Standard Movie eVouchers. Surcharges apply Friday and Saturday after 5PM. Minimum order qty 2.
Surcharges apply to Vmax and 3D sessions. Not valid for special event screenings, alternate content or Chicks at the Flicks.
Not valid at Village Cinemas, Skyline Drive In or Moonlight Cinemas.
*Gold Class eVouchers. Offer only valid for redemption Monday - Wednesday. Minimum order qty 2.
Not valid for special event screenings, alternate content or Chicks at the Flicks. Not valid at Village Cinemas, or Moonlight Gold Grass.
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Terms

*TERMS & CONDITIONS:

$8.50* Standard Movie Tickets Terms & Conditions
These eVouchers are valid for use between 15 February 2018 - 31 March 2018 and are valid for a one time use only. Not valid for advance ticket sales after March 31, 2018. The onus is on the holder to use the eVoucher on or before the specified expiry date. After this period the barcode becomes void and cannot be used. This eVoucher does not guarantee a seat - seating is subject to availability. Book your seats online at www.eventcinemas.com.au. Booking fees apply or take a printed copy of the emailed eVoucher to, or display emailed eVoucher on your smartphone at cinema box office. Once the barcode has been used it becomes void. Barcodes cannot be used more than once. Treat the eVoucher barcode and PIN details like you would cash. Surcharges apply to upgrade the cinema experience to Vmax and 3D and must be paid at the same time as redeeming the eVoucher. Glasses sold separately. Surcharges apply for sessions Friday and Saturday after 5pm. Not valid for sessions of Black Panther prior to Feb 26, 2018. Not valid for use for Gold Class, group bookings, marathon, Chicks at the Flicks, special event screenings, Moonlight Cinemas or Skyline Drive-in. Not valid at Village Cinemas. Not valid with any other promotion or offer. The Greater Union Organisation Pty Ltd (GUO) takes no responsibility for the information entered by the purchaser or for incorrect details such as email address, by the purchaser. eVouchers are sold with the understanding that they will not be replaced or exchanged. No refunds given except those required by law. No date extensions available. No change will be given if the session is of lesser value. This eVoucher cannot be transferred or sold without the prior written permission of GUO. Any use of the company name, images or logos must have the prior written consent of GUO. Standard classifications apply. Valid for use in Australia only. eVouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in any way, or if the eVoucher Barcode is illegible. GUO may subject eVouchers to verification and security checks in its absolute discretion. GUO reserves the right to cancel any eVoucher purchased or on sold fraudulently. A maximum of 10 eVouchers can be purchased per transaction. Minimum order of 2 per transaction. Offer available for sale for a limited time only.

$25 Gold Class Tickets Terms & Conditions
These eVouchers are valid for use between 15 February 2018 - 31 March 2018 2018 and are valid for a one time use only. Not valid for advance ticket sales after March 31, 2018. Not valid for sessions of Black Panther prior to Feb 26, 2018. Valid for redemption for sessions Monday – Wednesday only. Not valid for Moonlight Cinemas 'Gold Grass'. The onus is on the holder to use the eVoucher on or before the specified expiry date. After this period the barcode becomes void and cannot be used. This eVoucher does not guarantee a seat - seating is subject to availability. Book your seats online at www.eventcinemas.com.au. Booking fees apply or take a printed copy of the emailed eVoucher to, or display emailed eVoucher on your smartphone at cinema box office. Once the barcode has been used it becomes void. Barcodes cannot be used more than once. Treat the eVoucher barcode and PIN details like you would cash. Surcharges apply to 3D and must be paid at the same time as redeeming the eVoucher. Glasses sold separately. Not valid for group bookings, marathon, Chicks at the Flicks or special event screenings. Not valid at Village Cinemas. Not valid with any other promotion or offer. The Greater Union Organisation Pty Ltd (GUO) takes no responsibility for the information entered by the purchaser or for incorrect details such as email address, by the purchaser. eVouchers are sold with the understanding that they will not be replaced or exchanged. No refunds given except those required by law. No date extensions available. No change will be given if the session is of lesser value. This eVoucher cannot be transferred or sold without the prior written permission of GUO. Any use of the company name, images or logos must have the prior written consent of GUO. Standard classifications apply. Valid for use in Australia only. eVouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in any way, or if the eVoucher Barcode is illegible. GUO may subject eVouchers to verification and security checks in its absolute discretion. GUO reserves the right to cancel any eVoucher purchased or on sold fraudulently. A maximum of 10 eVouchers can be purchased per transaction. Minimum order of 2 per transaction. Offer available for sale for a limited time only.

$5 Medium Popcorn Terms & Conditions
This eVoucher is strictly valid to use until March 31, 2018. $5 Popcorn eVoucher entitles the holder to one medium popcorn serving. Valid for a medium popcorn only, cannot be used for alternative food or beverage items. Additional items must be paid for separately and are the responsibility of the purchaser. Not valid at Skyline Drive In, Moonlight Cinema or Village Cinemas. Take a printed copy of the emailed admission eVoucher to, or display emailed eVoucher on your smartphone at, the Candy Bar. Vouchers are sold with the understanding that they will not be replaced or exchanged and are invalid without an expiry date. No refunds given except those required by law. No date extensions available. No change given. The onus is on the holder to use the voucher before the specified expiry date. Vouchers cannot be transferred or sold without the prior written permission of The Greater Union Organisation Pty Limited (GUO). Any advertisement, circulation or publication, which includes a reference to Event, BCC, GU Film House and Greater Union Cinemas by you or one of your customers, must first be approved in writing by GUO. Cannot be used in conjunction with any other special offer or promotion. Valid for use in Australia only. Vouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in anyway, or if the Voucher Barcode is illegible. GUO may subject eVouchers to verification and security checks in its absolute discretion. GUO reserves the right to cancel any eVoucher purchased or on sold fraudulently. Offer available for sale for a limited time only.

$20 Gold Class Sliders Terms & Conditions
This eVoucher is strictly valid to use until March 31, 2018. $20Gold Class Sliders eVoucher entitles the holder to one serving of Gold Class Sliders. Valid only for Gold Class Sliders, cannot be used for alternative food or beverage items. Additional items must be paid for separately and are the responsibility of the purchaser. This eVoucher is only valid for use in Gold Class at Event Cinemas. Take a printed copy of the emailed admission eVoucher to, or display emailed eVoucher on your smartphone at, the Gold Class bar. Vouchers are sold with the understanding that they will not be replaced or exchanged and are invalid without an expiry date. No refunds given except those required by law. No date extensions available. No change given. The onus is on the holder to use the voucher before the specified expiry date. Vouchers cannot be transferred or sold without the prior written permission of The Greater Union Organisation Pty Limited (GUO). Any advertisement, circulation or publication, which includes a reference to Event, BCC, GU Film House and Greater Union Cinemas must first be approved in writing by the GUO. Cannot be used in conjunction with any other special offer or promotion. Valid for use in Australia only. Vouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in anyway, or if the Voucher Barcode is illegible. GUO may subject gift vouchers to verification and security checks in its absolute discretion. GUO reserves the right to cancel any eVoucher purchased or on sold fraudulently. Offer available for sale for a limited time only.


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Use your ticket barcode(s) to redeem in cinema or online for a session between 15th February & 31st March 2018.*
Not valid for Black Panther sessions before Feb 26.

 

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Traditional Tickets: ^Online booking fees apply. Surcharges apply to Vmax and 3D sessions.

Gold Class Tickets: ^Online booking fees apply. Surcharges apply to 3D sessions. Gold Class Ticket barcode(s) not valid Thursday to Sunday.

*Terms, conditions & restrictions apply; see full details in your e-mail. All barcode(s) are redeemable for select sessions screening from 15th February and 31st March, 2018.

 

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